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People don't play here they are rip-offs rtp is really screwed down they say where else is the same the lies have deposited a lot here you win nothing € 300 deposit playing time 15 minutes empty free spins trust me fingers used to be good but since 2022 scrap fraud

Sorry to hear about this situation. You can send us a letter to [email protected] with the subject "CasinoGuru Review". Tell us an email address from your account and maybe more details about difficulties you've met. We'll try to find where was the problem.

We had advised the player to wait for the standard processing time of two weeks and assured him we would intervene if the issue persisted. The player had previously successfully withdrawn 4500 RON. Eventually, the player confirmed the receipt of the 2000 RON. We then marked the complaint as resolved.

The player's deposit did not arrive into his casino account for unknown reason. The complaint was closed as the player received her deposit, even thou after that she closed her account.

The player from Greece claimed his bonus winnings were not supposed to be reduced as he received incorrect information from the casino support but the information in the casino's T&Cs was correct.

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The player from Portugal had had issues withdrawing €151.01 from Ninecasino, both via Skrill and a bank transfer. Despite several interactions with customer service and having provided the required information, the withdrawal issue had remained unresolved.

The player from Germany is experiencing difficulties withdrawing her winnings due to ongoing verification. The winnings were received in a short time and the complaint is now resolved.

Thank you so much for your kind words, Johnan. We really appreciate you taking the time out to share your experience with us .We count ourselves lucky for customers like you. We look forward to working with you again in the future!

Вторая жалоба связана с коэффициентами, которые отдельным игрокам внезапно режут под корень – попутно отключая для таких игроков все бонусы.

The player from Germany has deposited money into casino account but the funds seem to be lost. Player’s complaint has been resolved successfully.

Pino Casino hat gute Bonusbedingungen und zahlt auch aus! Aber ... macht es unglaublich schwer, sich zu verifizieren und verlangt entgegen jeder Vernunft für jede einzelne Einzahlung einen Screenshot und das ist auch nicht nicht genug, sie wollen auch noch die IBAN und auch Adresse etc haben, die ich nicht im Screenshot bekomme.

Thanks for the awesome review, dear ! We work hard to клик meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

The player from Germany has requested withdrawals almost two weeks ago. They haven’t been received yet. Player’s complaint has been resolved successfully.

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